At YOLO, it’s our aim to ensure that we provide a quick and seamless shopping experience for all of our customers.


However, if you have a problem with your order or purchase, please don’t hesitate to contact us directly. Our friendly team members will be happy to answer any queries and provide you with the best possible support, no matter your question.


Likewise, if you have any questions about vaping and how to get started, don’t be afraid to reach out. Our team consists of experts who are equipped with extensive vape knowledge!


You can get in touch with us via the following options below:


Call Us

You can reach our customer support team from 9-5pm Monday to Friday on 0121 272 2900.


Email us

For general enquiries, please email us at